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FAQ's - Frequently Asked Questions What is a short haul move? This is a move that is less than 450 miles. Make sure to inquire with your moving company as you may have to pay long distance charges even for short haul moves. What is a local move? This usually refers to moves that are less than 100 miles and within the same state. What is an intrastate move? This refers to a move of more than 100 miles within the same state. What is in interstate move? This refers to a move to another state where you cross another state’s border. What are bulky articles? These refer to heavy items such as cars, snowmobiles, trailers or cars. Extra charges are usually applied because these items take up more space in the moving trucks/vans and require additional labour to load and unload. Do I have to hire packers or can I do this myself? You can certainly choose to pack your belongings and hire employees to transport them for you. However, you can also hire professional packers who are very experienced and have access to the proper packing equipment. How can I make sure my items are moved to the correct room? Choose a consistent labeling system such as color coding your boxes or labeling them with consistent letters for their specific location. For example, boxes can be marked with blue to indicate the living room or DR can be written to indicate the dining room. Will I have to pay for anything besides labor costs for my move? Yes, you may have to pay for required packing supplies and for special care required to pack delicate or oversized items such as televisions or pianos. Make sure to discuss these fees with your moving company before your move. How are fees calculated for interstate moves? Your moving company may charge you a set fee which depends on the inventory of your items and delivery timeframe. They may also charge you based on the weight or volume of your items. What should I do to prepare my appliances before my move? Make sure that appliances such as your microwave, dishwasher and washing machine are completely empty before the move. You may also need to hire professionals to disconnect any electric and water connections. What is full-value coverage? If you purchase this type of coverage, your moving company will either replace a damaged or lost item with an article of similar kind and value, pay you for the replacement cost, repair the item or pay you the cost of any necessary repairs. Are movers able to transport my pets? No, moving trucks are not properly equipped to transport pets and the box can be dangerous because of heavy objects. If possible, keep your pets at a friend, family member’s or kennel during the day of your move. How will my movers know which items to take and which ones should be left? Make sure you clearly indicate to your packers and movers which exactly which items should be moved and which should stay behind. Mark all boxes appropriately and if possible, designate a separate area for items that should stay. |